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FAQ about canada online casinos

If you are new to casino gambling, you may have lots of questions since online casinos differ from land-based casinos.

Some of the most popular questions are how to start, play games, deposit and withdraw money, etc. That’s why many casinos have the FAQ section where you can easily find answers for the most common questions. Most of your queries can be quickly resolved by using the FAQ, but if you still have any troubles, you’d better contact Customer Support for assist.

As rule, new players will ask the same questions when start playing online. They usually worry about legality of online gambling, safety and security on an online casino and more. Below you can find the answers to some of the most frequently asked questions.

What Online Casinos can be found around?

You can find plenty of Canadian online casinos on the web. So you can find a place to play which suits your needs best. Most online casinos have a great number of slot machines, some others may have a comprehensive sports book or lots of table games. Great Canadian casinos offer its customers lots of various promotions and bonuses. They have unique systems for making deposits and withdrawal.
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Are Online Casinos Legal?

Yes. Online casino gambling is completely legal in Canada. Some of the provinces are even entering the casino market and launching their own online casinos to compete on the market.
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What Chances of Winning do I have when gambling online?

Your chances of winning depend on the games you play and strategies you use. Slot machines have various percentage payouts. Thus, slots with progressive jackpots have poorer chances to be hit than other slots. So your chances of winning vary based on how and how much you wager. Table games like blackjack and baccarat usually offer higher payout percentages. When it comes to strategies, there are lots of them. For example, when you play roulette, you’d better make even money bets such as red or black, high or low, etc. Thereby you will have higher chances to win.
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What things make an online casino good?

There are a number of things you should bear in mind when you choose an online casino to play. You must choose a casino that runs on dependable software; that are licensed and audited by independent companies. Play at a casino that offers a good choice of secure and convenient payment methods. A good online casino has a full range of first-class to play and enjoy. It features lots of promotions including welcome bonuses, loyalty programs, tournaments, and more. For example, they offer players who are fun of slots a bonus package with free spins. However, if you spend most of your time playing table games, such offer will be useless that’s why such players should look for table games promotions.
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How Can I Load my Online Casino account?

Online Canadian Casinos offer a good number of depositing methods. You can load your online Canadian casino account with a credit or debit card, as well as with the help of e-wallets, for example, Neteller or PayPal. There are also payment methods offered specially for Canadian players such as Instadebit developed to connect Canadian bank accounts to online casinos. You can make most deposits in seconds by consulting the casino banking page. When you are on the banking page, find the deposits tab, choose your payment method, enter the necessary information and then start gambling. If you need more info about deposit methods, read it here.
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How long does it take my deposit to appear on my online casino account?

Online casinos want to take your money to get you started, so as a rule you will see money on your account instantly, especially if you deposit with more traditional methods, like credit cards. However, you can consult the banking page of your casino for more information to find out how long it takes to fund your account.

What is better: Download Casino or Instant Play?

It is up to you. But downloadable casinos offer more games and options, and the games have more advanced graphics. Though, the instant play casino is great because you can start immediately. When you choose a download casino version, make sure that your operating system is compatible with the casino you want to play at. For example, if you’re a Mac user.
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Can I play casino games on my mobile device?

At the moment most of the best Canadian casinos have the mobile casino versions. Mobile casinos are now growing in popularity enormously, and they are becoming better as well. You can make deposits easily directly from your smartphones or tablets and get access to a good number of state-of-the-art games and features that are available on your computer. Before signing up with any casino check out it has a mobile version.
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How will I learn if Casino works with my operating system?

Most online casinos have their download requirements somewhere on their site. You can find this information where the casino gives its download instructions, or in an FAQ section. Anyway, if you can’t find this information by your own, contact the casino customer support which is usually available 24 hours a day, 7 days a week. Feel free to ask them.
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Can I Play Games For Free?

Yes. All online casinos offer free play mode so that everyone can try the casino games and feel the casino atmosphere without depositing money. Just choose the free play mode when you log into the casino.
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How can I know the spins and hands are random?

All well-established and regulated online casinos use random number generator to ensure all spins and hands are random. Casino games are developed to give a slight edge to the house, so an online casino would gain little by risking its reputation if they had fixing games. There are also different regulating bodies, like eCOGRA, that constantly control casinos. You can find more information about safe and secure casinos on our site.
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How can I know the Payout Percentage for a game?

Some casinos publish the payout percentage of their games on their sites. Some others email its players about the Payout Percentage of some of the most popular games. You can also find this information in Internet. Some games have their own websites where they publish payout percentages. For example, if you will search for “Mega Moolah payout percentage” you will find Mega Moolah’s website that lists its payout percentage at 94-95%.
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How do I know a casino is safe?

All the casinos listed on our site are safe. There are lots of regulating bodies that watch over the gambling industry, making sure proper procedures are being followed by Canadian online casinos and protect the interests of online players. Check out our blacklisted casinos, or run a quick Internet search to find out the casinos that have tainted reputation.
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What bonuses does a casino offer?

Any Canadian Casino offers lots of different bonuses. The bonus that can be found everywhere is the welcome bonus. Casinos also feature weekly and monthly bonuses, refer a friend bonuses, tournament bonuses and free spins, special VIP bonuses and rewards. You can see our casino bonuses page for more information.
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What is The Welcome Bonus?

All online casinos offer new players a welcome bonus to entice them to sign up with the casino. This bonus varies from site to site. It can be deposit or no-deposit bonus. Some casinos offer free spins to play on some of their slots. The welcome bonuses differ in size based on how much a player deposits. You should carefully read the casino terms and conditions applied to those welcome bonuses. Remember you have to fulfil the wagering requirements before withdrawing that bonus.
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What are Wagering Requirements?

Wagering requirements are the set of requirements that a casino wants a player do before trying to withdraw his winnings. For example, if a casino sets wagering requirements at 25x, it means a player have to wager 25 times the casino bonus in order to withdraw that money. You can read some of wagering requirements in our casino reviews. If you can’t find this information on our site, check out the casino’s terms and conditions page to read the wagering requirement.
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How Can I Withdraw My Winnings?

Every casino has its own rules to withdraw winnings. Generally, casinos allow withdrawing through a number of methods including credit/debit cards, e-wallets, etc. Many casinos will pay you back through the same method by which you deposited. Always consult the casino banking page at your casino for specifics.
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How long does it take to make a withdrawal?

This depends on the casino, and your withdrawal method. It takes some of withdrawal methods only a day or two to process your withdrawal, but sometimes the withdrawal will take more time, for example, bank transfers can deliver your money in a week or longer. Most casinos will point withdrawal times somewhere in its terms and conditions.
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How can I learn to play a game?

You can find basic rules for any game at casino sites or just run a quick search in the Internet. The best way to learn to play any game is to practice. Besides, we offer some of the best strategies on our site, including tips for slots, blackjack, roulette, and video poker. You can also find free versions of games on your favorite casino to learn the rules, try the gameplay and \ different strategies before wagering your hardly earned money.
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Do Online Casinos Ever Close?

Never! One of the advantages to playing at an online casino is that they are open around-the-clock, and most of them offer 24/7 customer support. No matter the day or time, you can enter your favorite casino from the comfort of your own home and enjoy your favorite games there.
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Can Canadian Players Gamble at Non-Canadian Online Casinos?

Most of online casinos available in Canada are run from other countries, meaning you can play at Non-Canadian Online Casinos. There are foreign online casinos that are not open for business in Canada, though, so you’d better consult a casino’s site to check whether it is compatible. You can also look through our list of recommended casinos. Our specialists have rated and reviewed them specifically for Canadian players.
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